truck maintance done on time and friendly. thanks joe
PLEASE DON'T BUY ANYTHING FROM THIS DEALERSHIP. I am filing a complaint with GM customer relations about this dealer. I had a horrible experience with this dealership. I bought a used vehicle that was inspected by their service department and cleared to be safe to drive. They lied about several things, the vehicle was leaking gas when I picked it up and the vehicle's brakes were absolutely destroyed after they said everything was working great. The brakes are so bad the drum in the rear passenger side is split in half. Apparently they didn't notice that when they inspected the vehicle. Car dealerships can be good, and I have bought cars from several different dealerships, but this one is the worst. Very unethical!
A huge thank you and kudos to the service techs at Herb Kinman Chev in Carrollton KY!!! Enroute from Detroit to Nashville we picked up a nail driving through I75 construction and the tire was unable to hold pressure. A friendly service attendant at the Marathon station in Verona, KY was kind enough to research and provide us with the name and location of the nearest Chev dealer. We pulled up to the service doors at 5 minutes to 12 when the tech at door told us they normally close up shop at noon! However, that didn't matter - the tech looked for and found the needed tire in stock and installed it immediately. In less than an hour we were on the road again! GM can be proud of the service department at Herb Kinman for having employees not only willing to work past the normal quitting time but also performed that work with a welcome hand and friendliness.
We have bought 3 cars from here, Randy Ousley is my salesman! He is the best salesman in my opinion! He treats you like family! Thank you Randy!!!
The service department here was wonderful for us. We broke down coming from Ohio heading to Nashville. They had to special order the part we needed but they got it in first thing in the morning and we were back on the road in 45 minutes. Under time and cost estimate! Super happy with this dealership.
Herb Kinman Chevrolet is a US Car Dealer based in Carrollton, Indiana. Herb Kinman Chevrolet is located at 1934 KY-227, Carrollton, KY 41008, USA.
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